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At Comfy Chair, we make sure your order is carefully packed and dispatched as quickly as possible. On this page, you’ll find everything you need to know about shipping costs, delivery times, how your order will be delivered, collection options and deliveries to islands.
Still have a question? You can contact us using the details below:
Shipping costs vary depending on the destination country and whether you choose to have your furniture assembled. Unassembled and partially assembled orders are charged differently from fully assembled orders.
UK: calculation on request, delivery 5–7 working days after dispatch
Ireland: calculation on request, delivery 6–9 working days after dispatch
Is your country not listed? If so, please contact us for a delivery quote.
Unassembled orders are delivered free of charge to the Netherlands, Belgium and Germany. For unassembled orders shipped to other EU countries, our standard shipping rates apply.
Unassembled
Netherlands: free delivery, 2–4 working days
Belgium: free delivery, 2–4 working days
Germany: free delivery, 3–5 working days
France: free delivery, 4–6 working days
Fully assembled furniture requires a different delivery service due to the size of the shipment. Delivery costs are therefore calculated individually based on your order and our standard transport rates.
We will let you know the exact delivery cost once your order details have been confirmed.
Delivery of unassembled products to the Dutch Wadden Islands is free of charge.
For fully assembled products and for deliveries to islands outside the Netherlands, additional shipping costs may apply. These costs depend on the destination and the size of the shipment and are calculated on request.
Orders are dispatched within 3 working days. Once your order has been shipped, you will receive a Track & Trace link from our carrier, DPD, so you can follow your delivery.
Please note that the delivery times below apply after your order has been dispatched. This means the total time from placing your order to delivery may be up to 3 working days longer.
Netherlands: 2–4 working days after dispatch
Belgium: 2–4 working days after dispatch
Germany: 3–5 working days after dispatch
Austria: 3–5 working days after dispatch
France: 4–6 working days after dispatch
Denmark: 4–6 working days after dispatch
Sweden: 4–7 working days after dispatch
Other EU countries: 5–7 working days after dispatch
Before delivery, you’ll receive a Track & Trace link so you can see when your order is expected to arrive.
Not at home when the parcel carrier arrives? Depending on the available options, the driver may leave your order with a neighbour or at a nearby collection point. You can check the Track & Trace information to see where your parcel has been delivered and whether any further action is required.
Is your order being delivered by appointment, for example because it contains fully assembled furniture? Please make sure someone is available at the agreed time to receive the delivery. If delivery cannot be completed because no one is present at the agreed appointment, we will contact you to arrange a new delivery date. In this case, the additional transport costs for the second delivery may be charged to you.
If you already know that you won’t be available at the agreed time, please contact us as soon as possible. We’ll be happy to help find a suitable solution.
Depending on the size of your order, you may be able to collect it from our show garden in Barneveld by prior arrangement. Please bring your order confirmation with you when you come to collect your order.
Shipping costs depend on the destination country and whether your furniture is delivered unassembled, partially assembled or fully assembled. Unassembled orders are delivered free of charge to the Netherlands, Belgium and Germany. For other destinations and fully assembled furniture, different shipping rates may apply.
Orders are dispatched within 3 working days. Delivery time after dispatch depends on the destination. For example, delivery usually takes 2–4 working days to the Netherlands and Belgium, and 3–5 working days to Germany and Austria.
Once your order has been dispatched, you’ll receive a Track & Trace link so you can follow your delivery.
If your order is sent by parcel carrier and you’re not at home, the driver may leave it with a neighbour or at a nearby collection point, depending on the available delivery options.
For deliveries made by appointment, such as fully assembled furniture, please make sure someone is available to receive the order. If no one is present at the agreed time, a new delivery appointment may need to be arranged and additional transport costs may apply.
